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Measurement

Conversion

Plain-English definition

A meaningful action selected for a website’s particular goal, such as a suitable enquiry, booking or completed purchase.

In plain English

A meaningful action selected for a website’s particular goal, such as a suitable enquiry, booking or completed purchase.

Why it matters

This instrument can help answer a focused measurement question when it is connected to a real objective and read alongside relevant context.

Example

A small organisation records this signal for a defined page and period, then compares it with related instruments before deciding whether to investigate a change.

Common misunderstanding

The website defines the goal. A conversion is not automatically a sale, and tracking may not capture every action.